Items may be returned as long as they are unused and include all original parts and packaging. Packaging must not be altered in any way. Items returned within 14 days from the date of purchase are eligible for a refund. Refunds will be issued back to the original payment method.
We will not accept the return of any used items, nor will we accept any returns after 14 days from the date of purchase. All items must be returned in the original packaging. In the event that a returned item causes the original order to no longer qualify for any gift with purchase that may have been offered originally, the gift(s) must also be returned in order to receive a full refund.
To make a return:
Email Purchasing@wholeknives.com Be sure to let us know your order number, the items you would like to return and the reason for returning.
Package all items securely and safely into the original shipping box. Please allow up to 7 business days for us to process your return. Refunds will be issued back to the original payment method.
Any items returned to us without contacting prior, will be refused.